L course Essay Example | Topics and Well Written Essays - 750 words

L course - Essay Example They can get access to important numbers such as the ID numbers and other personal information such as the product preferences of customers. This may end up causing significant losses to the companies as well as to customers. This applies to banks too whereby hackers have had access to information in several banks causing significant losses. Another modern way to attack individual privacy is using surveillance cameras and traffic cameras. This is usually meant to be a step by the government towards ensuring people’s security but instead end up being interference to privacy since these cameras can monitor the movement of people from place to place. CCTV cameras as well are used to enhance surveillance. These have software that even recognizes faces and can even records sounds. In addition, wiretaps which are used the US government to identify a group of individuals who were suspected to be associated to terrorists. Corporation has also been viewed as spying on people, from their strategy of obtaining targeted people’s information from others. The corporations have achieved this by using club cards, rebates and raffles, which may even be sold to other parties. Use of customer lists have also led to the attack towards privacy, whereby one corporation may sell customer names and identities from their customer lists to other corporation thus the information of the customers extending to these other corporations, who thereafter start contacting these customers. Radio frequency identification devices (RFIDs) have also been seen as a way of attacking people’s privacy. They are microchips with antennas in bar codes of products, for the purpose of tracking the products’ use. They track the period that products stay in the stores, the movement to customer houses and finally their disposal. This way, the companies are seen as being spies on people who buy their products. Surrendering

What impact does emotional intelligence have upon communication in Essay

What impact does emotional intelligence have upon communication in social work organisations - Essay Example Emotional intelligence enables an individual to be emotionally competent, which is essential for efficient social interaction and communication. Emotions are essential in communication, conveying information of what people are thinking, their intentions, and in facilitating social encounters (Kelter and Haidt, 2001). Caregivers must develop the art, listening openly and sending convincing responses. This entails recognizing emotional signals and clues and understanding their meaning and context. Social workers must listen with the aim of developing a mutual understanding with the client and should be ready to welcome the sharing of information fully with the client. A person with positive emotional health is highly social (Argyle and Lu, 1990) whereas a person with negative emotional health is antisocial and keeps other people at bay (Furr and Funder, 1998). Positive emotions in service provision have a desirable effect independent of interpersonal relationships that result in greater work output, persistence, and enhanced cognitive abilities. A caregiver with positive emotions is able to influence social care users in a more positive way, which can enable them make positive changes in their lives. Positive emotionality enables social-work care givers respond to aggressive behaviours directed to wards them in a calm, non aggressive and even polite manner. This requires a very high degree of emotional restraint and care givers who are not emotionally mature or who have no experience will respond aggressively breaking and blocking the communication channels with their clients. Negative emotions are counterproductive and lead to poor interpersonal relationships, lack of job focus, and society to have very negative perception of caregivers and welfare programs. Optimistic social workers are able to make cognitive evaluation of a situation, make adaptive coping strategies to deal with stressful situations and